You’ve decided that you want to do something about your basement. Perhaps you already have a problem with water in your basement, or maybe you just want to take proactive measures to ensure your basement remains dry.  So where should you start with hiring a basement waterproofing company?

To make sure everything goes smoothly, here are few questions every prospective customer should ask when speaking with their basement waterproofing contractor:

  1. What is the warranty on your basement waterproofing work and how long will it last?

If you’re paying to have your basement waterproofed, you want to know that you can be confident in the work being done. One way to do that is to ask what kind of warranty their basement waterproofing system comes with and how long it lasts.

The longer the better, but you should also be sure to get the details on what exactly that means. It’s often not enough just to know that if there’s a problem related to the work, it will be fixed within  a certain time frame. You should ask about specifics, such as how long the basement waterproofing system will be guaranteed to work and what exactly “fixing” it actually entails.

At Affordable Waterproofing, New Jersey, a dry basement and peace of mind is what we offer. We’re so confident in our work that every job comes with a best in the industry dry basement guarantee.


  1. How does your company handle customer complaints?

If you have a basement waterproofing system installed and there’s a problem later on, how can you get help?

Will they come out to look at the basement themselves or will they send someone else out to assess the situation? And if it turns out that there is in fact an issue related to the basement waterproofing system, what exactly will they do to fix it?

At Affordable Waterproofing, we understand that basement waterproofing is an investment and you want to be sure that you’re getting the most out of your money. That’s why if you ever experience a problem with either the products or the equipment we install, you can rest assured that you can come directly to us for a resolution.


  1. What type of materials and equipment do you use in waterproofing basements?

There are various methods available to waterproof a basement. The best solution is usually a combination of drainage and sealing techniques, which directs water out and away from your property while providing an effective barrier against moisture.

However, knowing exactly which method will work best requires expertise and an inspection of the property. If your basement waterproofing company adopts a one-size-fits-all approach to their work, that’s a major red flag!


  1. Do you have any testimonials from customers that I can read about their experience with basement water damage or leakage?

One of the very best ways to decide if a basement waterproofing company is the right one for you is to get reviews and testimonials from their previous customers.

At Affordable Waterproofing we’re proud to display our Google reviews on our website. here’s what just one of them had to say:

“We recently had Affordable Waterproofing come out and provide an estimate for mold removal and waterproofing services. The estimator that came out was very professional and was able to provide a ton of references and resources that helped us make a decision to move forward with the work. The team that came out to do the work was very professional and was able to provide us with a new waterproofing system that can handle the amount of water we get in the East Riverton section of Cinnaminson. The communication throughout the entire process was excellent. They left the basement cleaner than how they found it. The mold is now gone, the walls appear to be drying out, and we now have a sense of security around our water issues which is key being so close to the Delaware. Thanks to all at Affordable Waterproofing, we would recommend them to all!”


If you’re looking for basement waterproofing in New Jersey, New York, Delaware, and Southern Pennsylvania then why not take a look at the rest of our reviews and then give us a call on (856) 492-5587 to book your free inspection